Policies that Define Us
Privacy Policy
Last updated: October 9, 2026
Smoke Hauz (“we”, “us”) operates smokehauz.ng. This policy explains what personal information we collect, how we use it, and your rights under the Nigeria Data Protection Act 2023.
1. Who we are
Smoke Hauz, 33a Adebayo Doherty Rd, Lekki Phase 1, Eti Osa 106104, Lagos, Nigeria. Email: info@smokehauz.ng. Phone: +234 906 148 9352.
2. Adults only
Our products are for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn we have, we will delete it.
3. What we collect
- Information you give us: name, email, phone number, delivery address, order details, account login details, and messages you send us.
- Payment information: you pay by bank transfer, so we do not collect or store card details. We only receive your payment confirmation, such as the sender name, amount, reference and transfer receipt.
- Collected automatically: IP address, browser and device type, pages viewed, and cookie data.
4. How we use it
- Process, confirm and deliver your orders
- Verify payments and your age where needed
- Provide customer support
- Send order updates, and marketing only where you have agreed or the law allows
- Improve our website and prevent fraud
- Meet legal and tax obligations
5. Who we share it with
We do not sell your data. We share it only with delivery partners, website hosting and technology providers, analytics and advertising platforms (such as Google and Meta), and authorities when the law requires. These parties may use your data only to provide services to us.
6. Cookies
We use cookies to keep your cart working, understand how visitors use the site, and show relevant ads. You can block or delete cookies in your browser settings, but checkout may not work properly without essential cookies.
7. Retention and security
We keep personal data only as long as needed for the purposes above and for legal, tax and accounting records, then delete or anonymise it. We use reasonable safeguards such as SSL encryption and restricted access, but no online system is completely secure.
8. Your rights
You may ask us to access, correct or delete your personal data, object to or restrict its use, withdraw consent, or opt out of marketing at any time. Email info@smokehauz.ng and we will respond within 30 days. You may also complain to the Nigeria Data Protection Commission (NDPC).
9. Changes and contact
We may update this policy and will post the new date on this page. Questions: info@smokehauz.ng or +234 906 148 9352.